Privacy Policy

This Privacy & Cookie Policy explains how INDEXDOCK, vl. Oleksii Predachenko, trading as "IndexDock" ("we", "us"), collects, processes, and protects personal data when you visit our marketing properties or use the IndexDock Analyzer. It also describes your choices regarding cookies and consent. The policy applies to all visitors and registered users of indexdock.com and the connected analysis tooling.

INDEXDOCK, obrt za informatičke usluge, vl. Oleksii Predachenko, OIB 91777187978, is the controller for the data described below. Our registered office is Put Murvice 12, 23000 Zadar, Croatia, and we are entered in the Croatian Craft Register (Obrtni registar, Zadar County). For data protection inquiries contact info@indexdock.com.

• Account data. Email address, hashed password, language preference, timestamps of consent and agreed legal terms.
• Analyzer usage. URL you submit for screening, job identifiers, number of free analyses performed, diagnostic logs required to run the report, and optional feedback you share.
• Communications. Emails or contact-form messages you send to us, together with metadata (time, topic, follow-up notes).
• Device & security data. IP address, user agent, referrer, and request metadata captured in our server logs to keep the service secure.

• Delivering the service. Creating accounts, verifying email ownership, running Analyzer jobs, and providing API responses rely on Art. 6(1)(b) GDPR (performance of a contract).
• Improving and protecting IndexDock. Usage analytics, security monitoring, and preventing abuse rely on our legitimate interest (Art. 6(1)(f) GDPR).
• Marketing follow-up. If you request a demo or contact us, we rely on your request (Art. 6(1)(b)) or our legitimate interest to respond (Art. 6(1)(f)).
• Optional analytics & advertising cookies. These run only after you grant consent (Art. 6(1)(a)).

We keep the cookie footprint intentionally small. Essential cookies are set automatically, while analytics cookies run only after you choose “Accept”. Details and retention periods are listed in the Cookie Policy. You can revisit your choice anytime via “Cookie Settings” in the footer.

• Infrastructure & operations. Render (application backend and the PostgreSQL database holding accounts, reports, and messages — hosted in Frankfurt, EU), Vercel (website hosting), and Zoho (transactional email, EU). Render and Vercel are US-incorporated companies; each processor is bound by a data processing agreement.
• AI processing. The Google Gemini API processes the page content you submit to the Analyzer and the messages you send to our sales assistant, in order to generate the report or the reply. This processing takes place outside the EU/EEA.
• Analytics. If you consent, Google Analytics 4 and Google Tag Manager may set cookies. Data is pseudonymised and kept for the minimum practical period.
• Legal requirements. We may disclose information where required by law or to defend our rights.

IndexDock is established in Croatia (EU), and the database holding your account and report data is hosted in Frankfurt, EU. Some sub-processors listed above are located outside the EU/EEA; for those transfers we rely on recognised safeguards such as Standard Contractual Clauses and continuous due diligence on the receiving party.

Account records remain active while you use IndexDock. We delete inactive accounts and related analysis jobs after 12 months or earlier upon request. Server logs are retained for up to 180 days unless needed for incident review.

We implement access controls, encryption in transit, continuous monitoring, and regular security reviews. For a detailed description of the safeguards applied when we process data on behalf of customers, see the Data Processing Addendum.

• Access, rectification, erasure, restriction, or objection to processing.
• Data portability for information you provided.
• Withdrawal of consent at any time (without affecting prior processing).
• Right to complain to your local supervisory authority (in Croatia: AZOP — Agencija za zaštitu osobnih podataka, Zagreb).

IndexDock no está registrada a efectos de IVA, por lo que no se cobra IVA: el precio que ves es el precio de la factura.

Contacto comercial: sales@indexdock.com — respuesta en 1 día laborable.

Email privacy@indexdock.com for privacy inquiries, or use the contact form for general questions. We respond within 30 days.

We may revise this policy to reflect legal, technical, or business changes. Significant updates are announced on the website and via email where appropriate. Continued use of IndexDock after the effective date constitutes acceptance of the revised policy.